Monday, February 11, 2013

FMLA Requires Calls to Employer


Employees who have worked for more than a year at a company which has more than fifty employees is entitled to protected medical leave under the Family Medical Leave Act (FMLA) for absences due to a serious medical illness or other serious life event.  While employers are required to let employees know about their right to use the FMLA leave, employees must follow company procedures for calling in to report absences to use FMLA leave.  In general, the employee should given notice directly the employee's supervisor.


In the case Bosley v. Cargill Meat Solutions Corp.,Tanya Bosley, an employee of Cargill Meat Solutions Corporation ("Cargill"), missed work because of depression and other health issues. Bosley missed work the entire month of February 2008. Bosley failed to use Cargill's call-in procedure for absences. Bosley also did not notify Cargill that she would qualify for leave under the Family and Medical Leave Act (FMLA), 29 U.S.C. § 2601 etseq. Cargill terminated Bosley's employment, and Bosley sued Cargill, asserting FMLA entitlement and retaliation claims. The district court granted Cargill's motion for summary judgment on both claims. Bosley appealed, and the Eighth Circuit affirmed.

Cargill's attendance  policy included  a  call-in  procedure  for  employees  to inform Cargill of any necessary and unavoidable absences through an automated phone system. Under Cargill's policy, failure to comply with the call-in procedure on three consecutive work days would result in a voluntary termination of employment.

Bosley was familiar with this policy. She had the call-in number programmed into her phone,  and she  successfully  utilized the  procedure  on over  100  occasions.  Nevertheless, on February 1, Bosley did not call Cargill. In fact, Bosley missed work the entire month of February 2008, and she never used the call-in procedure.

Bosley was conscious, able to get out of bed, able to visit two healthcare providers, and able to communicate coherently.  She admitted in deposition testimony that her depression improved and "became not incapacitating around February 15."  According to her FMLA paperwork, her condition was no longer incapacitating by February 25.

The district court granted summary judgment to Cargill on both claims, finding that Bosley did not meet her obligation to provide notice to Cargill of her need for protected leave under the FMLA. Bosley appealed, asking this court to reverse the district court's grant of summary judgment and to remand

Bosley argued that the district court erred in finding that she failed to satisfy her notice obligation under the FMLA. The Eighth Circuit "review[ed] a grant of summary judgment de novo." Rynders v. Williams, 650 F.3d 1188, 1194 (8th Cir. 2011).  "Summary judgment  is proper  if,  after  viewing  the  evidence  and  drawing  all  reasonable inferences in the light most favorable to the nonmovant, no genuine issues of material fact exist and the movant is entitled to judgment as a matter of law." Id. (quotation and citation omitted). The jury is responsible for weighing the evidence and making credibility determinations,  not  the  court. Id.  "'[T]he  court should deny summary judgment if there is sufficient evidence for a jury to return a verdict for the nonmoving party.'" Id. (quoting Young-Losee v. Graphic Packaging Int'l, Inc., 631 F.3d 909, 911 (8th Cir. 2011)).

In Scobey v. Nucor Steel-Arkansas, 580 F.3d 781 (8th Cir. 2009), the court reiterated the rigorous notice standard for employees seeking to use FMLA  leave  for  absences.  Employees  have an affirmative  duty  to indicate  both the  need and  the  reason for  the  leave, and must let employers know when they anticipate returning to their position.  Brown v. Kansas City Freightliner Sales, Inc., 617 F.3d 995, 997 (8th Cir. 2010).  "Before an employee can claim FMLA protection,  .  .  .  the  employee must  put  the statute  in play—she must notify her employer that she may need FMLA leave." Murphy v. FedEx Nat'l LTL, Inc., 618 F.3d 893, 900 (8th Cir. 2010) (citing Scobey, 580 F.3d at 787). "A claim under the FMLA cannot succeed unless the  plaintiff can show  that he gave his  employer adequate and timely notice of his need for leave . . . ." Woods v. DaimlerChrysler Corp., 409 F.3d 984, 991 (8th Cir. 2005).

Notice from a Spokesperson

The regulatory language in place in February 2008 provided that "[n]otice may be given by the employee's spokesperson (e.g., spouse, adult family member or other responsible party) if the employee is unable to do so personally." 29 C.F.R. § 825.303 (2008). Bosley argues that Pilcher gave notice to Cargill of Bosley's absence from work due to depression and, hence, of her need for FMLA leave. Bosley points to Pilcher's deposition testimony regarding  the  conversation  that Pilcher  had  with Crowell on February 1.

Pilcher's equivocal and  self-contradictory recollections  of what  she  told Crowell failed to show that Bosley gave notice through Pilcher. The only reasonable inference that could be drawn in Bosley's favor is that Pilcher simply did not recall whether she told Crowell that Bosley was depressed. "An assertion that a party does not recall an event does not itself create a question of material fact about whether the event did, in fact, occur." To v. U.S. Bancorp, 651 F.3d 888, 892 n.2 (8th Cir. 2011). The court held that Bosley has provided insufficient evidence for a reasonable jury to find that she gave Cargill adequate notice under the FMLA.

"Extraordinary Circumstances" Excuse

Bosley argued that Department  of Labor regulations excuse the  notice requirement where "extraordinary circumstances" make the giving of such notice unrealistic. The regulation provides, in pertinent part that when the approximate timing of the need for leave is not foreseeable, an employee should give notice to the employer of the need for FMLA leave as soon as practicable under the facts and circumstances of the
particular case. It is expected that an employee will give notice to the employer within no more than one or two working days of learning of the need for leave, except in extraordinary circumstances where such
notice is not feasible. 29 C.F.R. § 825.303(a) (2008). Cargill responded that the regulation does not excuse
the notice requirement altogether in extraordinary circumstances; rather, it merely modifies the general rule that "as soon as practicable" means "one or two working days." Id. Cargill's interpretation is correct. The language of the regulation does not completely  excuse the  notice requirement  but  only  extends  the  allowable notice period beyond two working days.

The Eighth Circuit considered whether Bosley gave notice "as soon as practicable under the facts and circumstances of[her] particular case."  Id.  Bosley did not make contact with Cargill until March 3, 2008,—32 days after she last utilized the call-in procedure. Bosley admitted in her deposition that her depression "became not incapacitating around February 15." Or, according to her FMLA paperwork, her condition was no longer incapacitating by February 25.  Because 2008 was a leap year, March 3 was one full week beyond February 25. Thus, Bosley did not contact Cargill for at least five full working days after her depression "became not incapacitating." Bosley states no facts constituting extraordinary circumstances to justify her delay in notifying Cargill. As a matter of law, Bosley's notice requirement was not excused on the basis of "extraordinary circumstances."

"Constructive Notice" Excuse

Bosley argues that her behavior could have placed Cargill on constructive notice  of her  need for FMLA leave. Bosley relies  principally on Byrne  v. Avon Products, Inc., 328 F.3d 379 (7th Cir. 2003), in arguing that the Department of Labor regulations in effect at the time recognized constructive notice of the need for leave.  But as Cargill points out, we expressly rejected Byrne in Scobey. There, we voiced our "serious doubts about the continuing validity of constructive notice in the FMLA context." 580 F.3d at 788. 

The Seventh Circuit in Byrne  v.  Avon  Prods. relied  on a  previous version  of 29 C.F.R. § 825.303(a), which stated that, when leave is unforeseeable, "[i]t is expected that an employee will give notice to the
employer within no more than one or two working days of learning of the need for leave, except in extraordinary circumstances where such notice is not feasible." 328 F.3d at 382 (adding emphasis). Based on this "extraordinary circumstances" exception, the court in Byrne concluded that an employee's aberrant or unusual behavior could, in some cases, be "itself notice  that something had  gone medically wrong,  or perhaps [excuse] notice . . . ." Id. at 381. However, the DOL has subsequently deleted the sentence relied on by the court in Byrne and replaced it with language that currently reads: "[i]t generally should be practicable for the employee to provide notice of leave that is unforeseeable within the time  prescribed  by  the  employer's  usual  and  customary  notice requirements applicable to such leave." 29 C.F.R. § 825.303(a). Now that the DOL has  nullified the regulatory  basis for the  doctrine, we decline  to create a constructive-notice  exception to an employee's "affirmative duty," see Woods, 409 F.3d at 990–91, to notify his or her employer of the need for leave that might be FMLA-qualifying. Id. at 788 (alterations in original) (footnotes omitted).

The court found that there were no genuine issues of material fact as to her failure to satisfy her notice obligation under the FMLA. The Eighth Circuit held that the district court did not err in dismissing Bosley's entitlement claim.  B. Bosley's FMLA Retaliation Claim Bosley lacked any "direct evidence of retaliation." Phillips v. Mathews, 547 F.3d 905, 912 (8th Cir. 2008). As a result, "we analyze her FMLA retaliation claim under the McDonnell Douglas burden-shifting framework." Id.

[Bosley] was required to first establish  a prima facie  case of retaliation, which required her to show that she exercised rights afforded by the [FMLA], that she suffered an adverse employment action, and that there was a causal  connection  between  her  exercise of rights  and  the  adverse employment action.  Id

An employee's meeting his or her notice obligation to an employer of a need for FMLA leave is essential to a FMLA retaliation claim.  See,  e.g., Wierman  v. Casey's Gen. Stores, 638 F.3d 984, 1000 (8th Cir. 2011) ("In order to benefit from the protections of the statute,  an employee must  provide  her  employer with  enough information to show that she may need FMLA leave." (quotation, alterations, and citation omitted)). Here, Bosley notified Cargill that she would seek FMLA leave only after Cargill had terminated her employment. Because Bosley did not meet her FMLA notice obligation to Cargill while employed, her termination could not have been retaliation. There is no genuine issue of material fact regarding Bosley's failure to meet her notice obligation, so Bosley fails to make a prima facie case for FMLA retaliation. The district court did not err in dismissing her claim.

If you have questions about your qualification for or use of FMLA leave, contact Madathil Law Office.  The firm offers free consultations.

If you are a small business owner and you have questions about how to comply with the FMLA, contact Madathil Law Office. 

Madathil Law Office, LLC
Omaha Employment and Business Law

1625 Farnam Street #830
Omaha, NE 68102

angela@madathil-law.com
T: 402.577.0686
F: 402.932.9551

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